Our room of choice delivery with packing removal means that your item will be delivered by a 2 man delivery team inside your residence to the room that you choose. The product will be unpacked and basic setup will be provided (no tools or assembly) All debris will be removed. The delivery team will carry the product up one flight of exterior and one flight of interior stairs. If you need the product moved up additional flights of stairs, the service is available for an additional charge. Please contact us for further information.